Return Policy

Return Policy

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.

To be eligible for a return, your item must:

  • Be in the same condition as when you received it.
  • Be unused and in its original packaging.

To initiate a return, please contact us at info@brighteducation.com.au. Returns should be sent to:
Bright Education Australia Pty Ltd
PO Box 261, Sandringham VIC 3191, Australia

Please note:

  • The cost of return shipping will be at your expense.
  • Items sent back without prior approval will not be accepted.

Once your return is received and accepted, we will issue a refund for the agreed amount.

Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at info@brighteducation.com.au so we can evaluate the issue and make it right.

For any return-related questions, feel free to reach out to us at info@brighteducation.com.au.