We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
To be eligible for a return, your item must:
- Be in the same condition as when you received it.
- Be unused and in its original packaging.
To initiate a return, please contact us at info@brighteducation.com.au. Returns should be sent to:
Bright Education Australia Pty Ltd
PO Box 261, Sandringham VIC 3191, Australia
Please note:
- The cost of return shipping will be at your expense.
- Items sent back without prior approval will not be accepted.
Once your return is received and accepted, we will issue a refund for the agreed amount.
Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at info@brighteducation.com.au so we can evaluate the issue and make it right.
For any return-related questions, feel free to reach out to us at info@brighteducation.com.au.
